Live Event Digital Monitoring (LEDM) in Western Europe

About

Background

The client received notice from local authorities that a local activist group had secured official approval to stage a protest outside one of its main production facilities. While the demonstration was expected to be peaceful, past events had shown that such gatherings could lead to operational delays, obstructed access, and reputational risks if not monitored in real time.

Solutions

NSSG deployed its Live Event Digital Monitoring (LEDM) service two days before the scheduled protest to map relevant activist actors, online narratives, and planned attendance.

On the day of the protest, LEDM provided:

• Immediate alerts to the client as protest activity began, including notifications when participants started to gather at access points.
• Real-time streaming links directly from protesters’ own live feeds, allowing the client’s operations and security teams to observe the protest from multiple angles simultaneously.
• Instant updates on changes in crowd positioning and the movement of vehicles, enabling the client to assess the safest times and routes for inbound and outbound logistics. 

The client was able to maintain uninterrupted operations throughout the day. By using LEDM’s real-time visual intelligence, the security team arranged safe and discreet access and exit for staff and deliveries, avoiding unnecessary confrontation.

Impact: The protest concluded without incident, the client’s business continuity was preserved, and management gained a clear situational picture that proved invaluable for decision-making during the event.